At Vidge Pets, we’re committed to getting your order out quickly and reliably—because your pet’s wellness shouldn’t wait.

Order Processing

All orders are processed and shipped within 1 business day from the time they are received (excluding weekends and holidays).

Free Standard Shipping

We offer free ground shipping on all U.S. orders, no minimum required. Shipping times may vary depending on your location, but most orders arrive within 3–7 business days.

Expedited Shipping

Need it sooner? Faster shipping options are available at checkout, with rates calculated based on your shipping address.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your pet’s wellness journey every step of the way.

If you have any questions about shipping, feel free to reach out to support@vidgepets.com.

Return Policy

We stand fully behind the quality and effectiveness of our products. If you’re not 100% satisfied, neither are we.

100% Satisfaction Guarantee

If you don’t see a noticeable improvement in your pet’s health within 30 days of using our product, we’ll issue a full refund—no questions asked and no need to return the product.

Just email us at support@vidgepets.com with your order number and feedback, and we’ll take care of the rest. It’s that simple.

Your trust means everything to us—and we’re here to make sure you feel confident every step of the way.